NEOCREED IT

Computer Sales and Support



1. SECTION A - Consultation and Support

Normal Hours R 400.00 (Per Hour/1 Hour minimum - 30 minute increments thereafter)
After Hours R 600.00 (Per Hour/1 Hour minimum - 30 minute increments thereafter)
Remote/Telephonic Support R 200.00 (Per 30 minutes)

2. SECTION B - Operating System Reinstall

Hard Drive Format and reinstall (with Backup) R 1 400.00 (includes drivers and updates)
Hard Drive Format and reinstall (no backup) R 1 000.00 (includes drivers and updates)
Third Party application installs (e.g. Antivirus or Office etc.) R 200.00 (includes updates)
Backup Only (up to 500GB) R 500.00
Quote Rejection Fee (Diagnostics and Repairs) R 300.00

3. SECTION C - Call Out Fees

Radius 1 (within 10km radius) R 45.00
Radius 2 (11 to 20km radius) R 90.00
Radius 3 (21 to 30km radius) R 135.00
Radius 4 (31 to 40km radius) R 180.00
Radius 5 (40km plus) R 225.00 plus R 4.50 per km from 50km onwards)

4. SECTION D - Delivery (No technical support)

Invoice value less than R 2 000.00 As per standard call out fee (see Section C)
Invoice value more than R2 000.00 Free

5. SECTION E - Outsourced Repairs

6. SECTION F - Warranty Repairs

Please take note of the following:

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